Website Privacy Policy
During your visit to this website and your use of the services we offer through this website, the use and protection of the information we obtain about you and the services you request are subject to the terms set out in this “Privacy Policy”. By visiting this website and requesting to benefit from the services we offer through this site, you agree to the terms set out in this “Privacy Policy”.
I. Purpose of The Personal Data Protection and Processing Policy
To date, due to the sensitivity of the work we have been dealing with as Meander Travel, the data from our customers or prospective customers has been kept confidential and has never been shared with third parties. Protection of personal data is the basic policy of our company. Even before any legal regulation, the company and our subsidiaries attached great importance to the confidentiality of personal data adopted this as a working principle, and instructed their employees to work in line with this principle. As Meander Travel, we also undertake to comply with all the responsibilities imposed by the Law on the Protection of Personal Data. Our company’s principles regarding the protection of personal data also cover our subsidiaries.
II. Scope and Amendment of The Personal Data Protection and Processing Policy
This Policy prepared by our Company has been prepared in accordance with Law No. 6698 on the Protection of Personal Data (“KVKK”). The Law has entered into force with all its provisions as of today. The data obtained from you with your consent or due to other legal compliance listed in the Law will be used to improve the quality of the services we offer, to improve the services offered to you, and our quality policy. Again, some of the data we have are de-personalized and anonymized. These data are data used for statistical purposes and are not subject to the application of the Law and our Policy. Meander Travel’s Personal Data Protection and Processing Policy aims to protect the automatically obtained data of our customers, prospective customers, employees, and customers and employees of companies working in solution partnership with us or other persons and includes regulations regarding them.
Our Company has the right to change our Policy and Regulations – provided that it complies with the Law and personal data is better protected.
III. Basic Rules on The Processing of Personal Data
a) Compliance with the law and good faith: Meander Travel questions the source of the data it collects or receives from other companies and attaches importance to obtaining them in accordance with the law and good faith. Within this framework, Meander Travel makes necessary warnings and notifications to third parties (agencies and other intermediary institutions) that sell the services offered by Meander Travel in order to protect personal data.
b) Being accurate and up-to-date when necessary: Meander Travel attaches importance to ensuring that all data within the organization are accurate, do not contain false information and finally, if there are changes in personal data, update them as soon as they are communicated to it.
c) Processing for specific, explicit, and legitimate purposes: Meander Travel processes data limited to the purposes it provides and for which it obtains the consent of the persons during the service. Meander Travel does not process, use, or make data used for purposes other than business purposes.
d) Being relevant, limited, and proportionate to the purpose for which they are processed: Meander Travel only uses the data limited to the purpose for which they are processed and to the extent required by the service.
e) Being retained for the period stipulated in the relevant legislation or required for the purpose for which they are processed: Meander Travel retains contractual data for the duration of the dispute periods of the Law and the requirements of commercial and tax law. However, it deletes or anonymizes the data when these purposes cease to exist.
It is important to note that whether Meander Travel collects or processes the data with consent or in accordance with the law, these principles listed above still apply.
According to Article 11 of the Personal Data Protection Law, you have the following rights. To facilitate these rights, Meander Travel has also prepared an application form for you.
Persons whose personal data are processed may apply to our contact person announced by Meander Travel on our website regarding their data;
a) Learn whether your personal data is being processed,
b) Request information if personal data has been processed,
c) To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
d) To know the third parties to whom personal data are transferred domestically or abroad,
e) To request correction of personal data in case of incomplete or incorrect processing,
f) To request the deletion or destruction of personal data within the framework of the conditions stipulated in the law,
g) To request notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom personal data are transferred,
h) To object to the emergence of a result to the detriment of the person himself/herself by analyzing the processed data exclusively through automated systems,
i) In case of damage due to unlawful processing of personal data, it has the right to demand compensation for the damage. As Meander Travel, we respect these rights.
Maximum Savings Principle/Sparsimony Principle
According to this principle, called the principle of maximum savings or the principle of stinginess, the data that Meander Travel receives is processed only as much as necessary. Therefore, which data we collect is determined according to the purpose. Data that is not necessary is not collected. Other data transferred to our company are transferred to the company information systems in the same way. Excess information is not saved in the system, deleted, or anonymized. This data can be used for statistical purposes. Health data, which are among the special categories of data, are collected only for the purpose of providing better service to customers and protecting their health, and, limited to the same purpose, depending on the type of service preferred by the customer, they are transferred to the supplier companies providing hotel, airline and transfer services based in Turkey or abroad and the relevant foreign agency and kept carefully in the system.
Deletion of Personal Data
When the periods required to be kept by law expire, judicial processes are completed or other requirements are eliminated, personal data are deleted, destroyed, or anonymized by our company automatically or upon the request of the person concerned.
Accuracy and Data Timeliness
As a rule, data held by Meander Travel is processed in the manner declared by the data subjects upon their declaration. Meander Travel is not obliged to investigate the accuracy of the data declared by customers or persons in contact with Meander Travel, nor is this required by law or our business principles. The declared data is considered correct. The principle of accuracy and timeliness of personal data has also been adopted by Meander Travel. Our company updates the personal data it has processed upon the request of the relevant person or the official documents received by our company. It takes the necessary measures for this.
Confidentiality and Data Security
Personal data is confidential and Meander Travel respects this confidentiality. Personal data can only be accessed by authorized persons within the company. All necessary technical and administrative measures are taken to protect the personal data collected by Meander Travel to prevent unauthorized access and to prevent our customers and prospective customers from being victimized. In this context, it is ensured that the software complies with the standards, third parties are carefully selected and the data protection policy is complied with within the company.
Additional health data may be requested or collected from our employees due to COVID-19 and epidemics, and the collected data may be shared with the relevant official authorities.
IV. Purposes of Data Processing
Meander Travel’s collection and processing of personal data will be carried out in line with the purposes specified in the clarification text. The data is collected and processed for the purpose of establishing the contract and providing better service to the customers.
V. Customer, Prospective Customer, and Business and Solution Partners Data
Collection and Processing of Data for The Contractual Relationship
If a contractual relationship has been established with our customers and prospective customers, the personal data collected may be used without the consent of the customer. However, this use is in line with the purpose of the contract. The data is used for the better execution of the contract and the requirements of the service and is updated by contacting the customers when necessary. On the other hand, the data left to us by our prospective customers (prospective customers) are processed in order to provide them with easier and higher quality service afterward. This data is deleted upon their request unless it has turned into a contractual relationship.
Business and Solution Partners Data
Meander Travel adopts the principle of acting in accordance with the law when sharing data with both business and solution partners. Data is shared with business and solution partners with a commitment to data confidentiality and only as much data as required by the service and these parties are obliged to take measures to ensure data security.
Data Processing for Advertising Purposes
Regulation of E-Commerce In accordance with the Law and the Regulation on Commercial Communication and Commercial Electronic Messages In accordance with the Regulation, electronic messages for advertising purposes may only be sent to persons for whom prior consent has been obtained. The consent of the person to whom the advertisement will be sent must be explicitly available. Meander Travel complies with the details of the “consent” determined in accordance with the same legislation. In order to send electronic messages, personal data may be sent to service providers and Commercial Electronic Messages. Pursuant to the Regulation on Commercial Electronic Messages, personal data are transferred to service providers and Message Management System Inc.
Data Transactions Made Due to The Legal Obligation of The Company or Explicitly Stipulated in The Law
Personal data may be processed without further consent if the processing is clearly specified in the relevant legislation or for the purpose of fulfilling a legal obligation determined by the legislation. The type and scope of data processing must be necessary for the legally permitted data processing activity and must comply with the relevant legal provisions.
Data Processing by The Company
Personal data may be processed in line with the services provided by the Company and its legitimate purposes. However, the data may not be used for unlawful services in any way.
Processing of Special Categories of Data
According to the Law, data relating to race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, appearance, and dress, membership to associations, foundations or trade unions, health, sexual life, criminal conviction, and security measures, and biometric and genetic data are sensitive personal data. Meander Travel also takes adequate measures determined by the Board in the processing of sensitive personal data.
In order to provide better services, Meander Travel may process special categories of personal data with the consent of individuals only for the purpose for which they were collected. The facility you have booked through us may request some personal data from the guests, including special categories of personal data such as health data of themselves and their relatives, in accordance with the circulars and legal regulations issued within the scope of COVID-19. This personal data may be shared with official authorities and health institutions when necessary.
Data Obtained Through Membership Transactions
If you become a member of Meander Travel, the personal data that you share with us for the membership process is processed in our systems. If you become a member of our system via Facebook, Google, or other social media tools; your information such as your name, surname, profile picture, and e-mail address, which the relevant social media tool provides to its partners, is accessed and this information is transferred to Meander Travel systems.
Data Processed by Automated Systems
Meander Travel acts in accordance with the Law regarding data processed through automated systems. The information obtained from this data cannot be used against the person without the explicit consent of the person. However, Meander Travel may make decisions about the persons it will process by using the data in its own system.
Cookie Policy
Meander Travel, like many websites, uses technologies such as cookies in order to improve the visiting experience of website users and to improve service quality. Meander Travel Cookie Policy has been prepared to inform website users about cookies and the types of cookies used and to provide guidance on how to manage cookie preferences.
If you do not approve the use of cookies, we kindly ask you not to continue using the website or to change your cookie preferences as shown in this Policy. We would like to remind you that if cookies are not allowed, some features of the website may lose their functionality.
What is a Cookie?
Cookies are small text files stored on your computer or mobile device when you visit a website. In these files, data such as your IP address, session information, pages you access, etc. are stored. Thanks to cookies, your website preferences can be remembered, your session can be kept open or you can be offered the content you are interested in. For detailed information about cookies, you can visit www.aboutcookies.org and www.allaboutcookies.org.
Types of Cookies
Cookies are divided into different types according to criteria such as the length of time they are stored on mobile devices and by whom they are placed. The basic distinction within these criteria is as follows:
Session Cookies: Session cookies are temporary cookies and are deleted from the device after closing the browser. The main function of these cookies is to ensure the proper functioning of the website.
Persistent Cookies: Persistent cookies remain on the device after closing the browser until they are deleted by the user or expire.
First-Party Cookies: First-party cookies are cookies placed on the device by the operator of the website visited.
Third-Party Cookies: Third-party cookies are cookies that are placed and controlled on the device by people other than the website operator visited.
In the event that personal data is collected, processed, and used on Meander Travel’s websites and other systems or applications, the relevant persons are informed about the privacy statement and, if necessary, about cookies. Persons are informed about our applications on the web pages. Personal data will be processed in accordance with the law.
Cookies Used on ferrytosamos.com Website
Meander Travel uses different types of cookies in accordance with its Privacy Policy.
Mandatory Cookies: These are technical cookies that enable the website to function correctly and allow you to use its features. They are in the session cookie category. If these cookies are blocked, it results in the inability to use the website features. Your consent is not required for the use of mandatory cookies.
Analytical Cookies: Analytical cookies are used to improve your website experience. Analytical cookies allow us to understand how you use the website (e.g. which pages you visit, duration of visit, etc.). In this way, we can improve the content we offer or change the website design.
Functionality Cookies: Allows us to remember your language preferences, region selection, etc. when you visit the website again.
Targeting/Advertising Cookies: ferrytosamos.com uses different first-party and third-party cookies for targeting and advertising purposes on its website. It is possible to block these cookies by changing your browser settings or by changing your cookie preferences as shown in this Policy.
How Can You Change Your Cookie Preferences?
It is possible to customize or completely block cookies by changing the settings of the browser you use. You can find detailed information about the steps to be followed for different browsers from the links below:
To manage cookie preferences in other browsers, you can review the help or support page of the relevant browser.
Domestic and International Transfer of Personal Data
Your personal data is shared with the hotel, airline, transfer service providers, and the relevant foreign agency in order to complete your reservation and provide you with the service. Your personal data may also be shared with other electronic platforms in Turkey and abroad in order for you to search, book, and stay in hotels that do not have an agreement with ferrytosamos.com for the realization of your trip. Personal data may be shared with these institutions and organizations upon the duly requests of official institutions authorized to request information and documents from private law legal entities according to their own establishment laws.
In addition, if you accept the cookie clarification text that appears when you enter the ferrytosamos.com website, your personal data may be transferred to platforms and applications located abroad for the purposes of improving the customer experience, better utilization of customers and visitors from the products and services offered by Meander Travel, presentation, and recommendation by being customized according to the needs, tastes and usage habits of customers/visitors, and determining the strategies of Meander Travel.
Your Rights Regarding Your Personal Data
By applying to Meander Travel as a data subject;
To learn whether your personal data is being processed or not,
Request information if your personal data has been processed,
To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
To know the third parties to whom your personal data is transferred domestically or abroad,
To request correction of your personal data in case of incomplete or incorrect processing and to request notification of the transactions made within this scope to third parties to whom your personal data has been transferred,
Although it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws, to request the deletion or destruction of your personal data in the event that the reasons requiring its processing disappear and to request notification of the transactions made within this scope to third parties to whom your personal data has been transferred,
Object to the occurrence of a result against you by analyzing your processed data exclusively through automated systems,
You have the right to demand compensation for the damage in case you suffer damage due to unlawful processing of your personal data.
If you submit your requests regarding your rights listed above to our Company in accordance with the application procedures stipulated in the Communiqué on the Procedures and Principles of Application to the Data Controller, Meander Travel will finalize your request free of charge as soon as possible and within 30 (thirty) days at the latest. However, if the transaction requires an additional cost, Meander Travel may charge the fee in the tariff determined by the Personal Data Protection Board.
Functional and Analytical
Cookies contain data about remembering your preferences, using the website effectively, optimizing the site to respond to user requests, and how visitors use the site. Due to their nature, this type of cookies may contain your personal information such as username, etc.
Third-Party Cookies
Meander Travel websites/mobile applications/mobile websites work with third-party trusted, recognized advertising providers. Third-party service providers place their own cookies in order to provide you with customized advertisements. Cookies placed by the third party collect, process, and analyze the browsing information of visitors on the websites and how they use it.
Commercial Cookies
It serves to increase your usage experience by presenting products/content similar to the ones you have targeted in line with your interests and choices and by offering a more advanced, personalized advertising portfolio. The above-mentioned session, persistent, functional analytical, and commercial cookies are kept in the background for approximately 2 (two) months and the necessary adjustments can be made in the individual internet browser settings. Removal from these settings may vary depending on the internet browser.
How Can I Delete Cookies?
Many internet browsers are set to automatically accept and use cookies from the first installation on your computer. You can use your internet browser’s help or settings menus to block cookies or to be alerted when cookies are sent to your device. You can use your browser’s instructions or help options screen to learn different ways to manage cookies and to get detailed information about how to adjust the settings of the browser you are using.
VI. Data of Our Employees
Processing Data for The Employment Relationship
The personal data of our employees may be processed without consent to the extent necessary for labor relations and health insurance. However, Meander Travel ensures the confidentiality and protection of the data of its employees.
Processing Pursuant to Legal Obligations
Meander Travel may process personal data belonging to its employees without obtaining separate consent in order to clearly state the processing in the relevant legislation or to fulfill a legal obligation determined by the legislation. This is limited to the obligations arising from the law.
Processing for the Benefit of Employees
Meander Travel may process personal data without obtaining consent for transactions in the interest of company employees, such as private health insurance. Meander Travel may also process employee data for disputes arising from labor relations.
Processing of Special Categories of Data
According to the Law, data relating to race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, appearance, and dress, membership to associations, foundations or trade unions, health, sexual life, criminal conviction, and security measures, and biometric and genetic data are sensitive personal data. Meander Travel also takes adequate measures determined by the Board in addition to the consent of the data subject in the processing of sensitive personal data. Special categories of personal data may be processed without the consent of the person concerned, but only in relation to and limited to the cases permitted by the Law. In order for our employees to benefit from insurance and health services, the qualified data obtained from them are used only for the purpose.
Data Processed by Automated Systems
Data processed by automated systems in relation to employees may be used for internal promotions and performance evaluations. Our employees have the right to object to the result that goes against them and they do so in accordance with internal procedures. Employees’ objections are also evaluated within the company.
Telecommunications and Internet
The computer, telephone, e-mail, and other applications allocated to employees within the Company are allocated to the employee for business purposes only. The employee may not use any of these tools allocated to him/her by the Company for his/her private purposes and communication. The Company may control and audit all data on these tools. The employee undertakes that he/she will not keep any data or information other than work on the computer, phones, or other tools allocated to him/her from the moment he/she starts work.
VII. Transfer of Personal Data Domestically and Abroad
Personal data may be shared by Meander Travel with its business and solution partners and Meander Travel affiliates in order to provide services.
Meander Travel may transfer personal data to the following persons and institutions for certain purposes;
– Meander Travel’s business partners are limited to the purpose of ensuring the fulfillment of the purposes for which the business partnership was established,
– To Meander Travel’s suppliers for the limited purpose of ensuring the provision of services to our Company that are outsourced by our Company from the supplier and necessary to fulfill our Company’s commercial activities,
– To Meander Travel’s solution partners limited to ensuring the execution of our Company’s commercial activities that require the participation of affiliates,
– To Meander Travel’s affiliates.
Meander Travel is authorized to transfer personal data domestically and internationally within the conditions determined by the Board in accordance with the other conditions in the Law and subject to the consent of the person.
VIII. Rights of The Data Subject
Meander Travel acknowledges that the data subject has the right to obtain his/her consent before the data is processed within the scope of the Law and that he/she has the right to determine the fate of his/her data after the data is processed.
Regarding personal data by applying to our contact person announced by Meander Travel on our website;
a) Learn whether their personal data is being processed,
b) Request information if personal data has been processed,
c) To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
d) To know the third parties to whom personal data are transferred domestically or abroad,
e) To request correction of personal data in case of incomplete or incorrect processing,
f) To request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7,
g) To request notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom personal data are transferred,
h) To object to the emergence of a result to the detriment of the person himself/herself by analyzing the processed data exclusively through automated systems,
i) In the event that personal data is damaged due to unlawful processing of personal data, it has the right to demand compensation for the damage.
However, individuals do not have any rights regarding anonymized data within the Company. Meander Travel may share personal data with the relevant institutions and organizations in accordance with the business and contractual relationship, in order for a judicial duty or state authority to exercise its legal powers.
Personal data owners may submit their requests regarding the above-mentioned rights by filling out the application form on the Company’s official website ferrytosamos.com completely and signing it with a wet signature and submitting it to Camikebir Mah. Mahmut Esat Bozkurt Cad./ Turistik Sitesi No:14/B, Kuşadası Aydin 09400 by sending it to the Company by registered letter with return receipt and photocopies of their identity cards (only the front side photocopy for the identity card). Your applications will be answered as soon as possible or within 30 days at the latest after they are received by our Company, depending on the content of your application. Your applications must be sent by registered letter with a return receipt. In addition, only the part of your application related to you will be answered and an application about your spouse, relative or friend will not be accepted. Meander Travel may request other relevant information and documents from applicants.
IX. Confidentiality Principle
The data of Meander Travel, whether of employees or other persons, is confidential. No one may use, copy, duplicate, reproduce, transfer, or otherwise use this data for any purpose other than in accordance with the contract or the law.
X. Transaction Security
Meander Travel takes all necessary technical and administrative measures to protect the personal data collected by Meander Travel and to prevent unauthorized access and victimization of our customers and prospective customers. Within this framework, it is ensured that the software complies with the standards, third parties are carefully selected and the data protection policy is complied with within the company. Security measures are constantly renewed and improved.
Protection of Credit Card and Payment Information
The payment and credit card information received from you for the service we provide is transmitted to a third-party service provider that provides services in accordance with PCI DSS (Payment Card Industry Data Security Standards) security standards and encrypted and stored by us until the date the service fees are collected. The security standards created under the name of PCI DSS were established by a council of leading payment card service providers such as American Express, Discover, JCB International, Mastercard, and Visa Inc. to ensure that secure payment solutions are implemented and that merchants, service providers, financial institutions and organizations secure their payment systems and implement new security policies and technologies to prevent possible violations and theft of card information. The credit card and other payment information you have shared with Meander Travel will be transmitted to a third-party security service provider with a Level 1 security certificate in accordance with the aforementioned standards and will be stored until the service fees are collected by the suppliers as stated above. After this date, the storage of information will continue for a certain period of time in order to ensure transaction security. Meander Turizm Deniz Tas. Tic. Ve San. A.S. Your credit card information is secure. However, you may encounter some risks if you keep your credit card information and passwords on other websites such as Chrome, and password stores outside our systems. Our company is not responsible for these risks.
XI. Audit
Meander Travel conducts the necessary internal and external audits on the protection of personal data.
XII. Notification of Violations
When Meander Travel is notified of any breach of personal data, it shall take immediate action to remedy the breach. It minimizes the damage to the data subject and compensates for the damage. When personal data is obtained by unauthorized persons from outside, it immediately notifies the Personal Data Protection Board.
Applications can also be made according to the procedures specified at https://ferrytosamos.com regarding the notification of violations.
Contact Us
For your questions and requests regarding the confidentiality agreement, you can print and fill out the form below and send a registered letter with a return receipt to the address below.
Meander Turizm Deniz Tas. Tic. Ve San. A.S.
Address Camikebir Mah. Mahmut Esat Bozkurt Cad. Turistik Sitesi No:14/B
Kusadasi / Aydin
Last Updated: September 22, 2023
Personal Data Protection Application Form
